Terms of Service

Last updated: October 6, 2026

These Terms of Service ("Terms") govern your use of totalstrategyconsultingmedia.com (the "Website") and the digital marketing and consulting services provided by Total Strategy LLC ("Total Strategy", "we", "us" or "our"). By using the Website or purchasing our services, you agree to these Terms.

1. Our services

We provide digital marketing strategy and consulting for businesses, which may include advertising campaign management, social media strategy, content, lead generation and related services (the "Services"). The specific scope, deliverables, timeline and fees for each client are set out in a proposal, order form, invoice or agreement (an "Order"). If an Order conflicts with these Terms, the Order prevails.

2. Eligibility

The Services are offered to businesses and to individuals acting for business purposes who are at least 18 years old and able to enter into a binding contract.

3. Fees and payment

• Fees are stated in the Order and are payable in advance unless otherwise agreed.
• Recurring (monthly) services are billed at the start of each billing period and renew automatically until cancelled as described in our Refund Policy.
• Payments are processed by third-party providers such as Stripe. You authorise us to charge the payment method you provide for all amounts due.
• Advertising spend paid to platforms (for example Meta or Google) is separate from our fees and is your responsibility unless the Order says otherwise.
• Late or failed payments may lead to suspension of the Services until the balance is paid.
• Fees are exclusive of any applicable taxes, which are your responsibility.

4. Cancellations and refunds

Cancellations and refunds are governed by our Refund Policy, which forms part of these Terms.

5. Your responsibilities

• Provide accurate information, timely feedback, and the materials and account access we reasonably need;
• Make sure that the content, products and claims you ask us to promote are lawful and that you hold the rights to any materials you give us;
• Comply with the policies of the advertising and social media platforms used for your campaigns.

Delays caused by missing information or access may extend timelines, and fees for the period remain due.

6. No guarantee of results

We work to deliver measurable improvements, but marketing results depend on many factors outside our control, including platform algorithms, competition, market conditions and your own offer and sales process. Unless explicitly stated in writing in an Order, we do not guarantee any specific number of leads, sales, revenue, rankings or return on ad spend. Past results and case studies are not a promise of future results.

7. Intellectual property

Once you have paid in full, you own the final deliverables created specifically for you (such as ad creatives and copy). We keep ownership of our pre-existing materials, methods, templates, know-how and tools, and grant you a non-exclusive licence to use them as part of the deliverables. Unless you tell us otherwise in writing, we may mention you as a client and show non-confidential work in our portfolio.

All content on the Website is owned by or licensed to Total Strategy LLC and may not be copied without our permission.

8. Confidentiality

Each party will keep confidential the other party's non-public business information and use it only to perform or receive the Services.

9. Third-party platforms

The Services rely on third-party platforms and tools. We are not responsible for their availability, policy changes, account restrictions or decisions, including ad rejections or account suspensions.

10. Limitation of liability

To the maximum extent permitted by law, Total Strategy LLC will not be liable for any indirect, incidental, special, consequential or punitive damages, or for loss of profits, revenue, data or goodwill. Our total liability arising out of or relating to the Services will not exceed the fees you paid us in the three (3) months before the event giving rise to the claim. The Website is provided "as is" without warranties of any kind.

11. Indemnification

You agree to indemnify and hold Total Strategy LLC harmless from claims arising from the content, products or claims you ask us to promote, or from your breach of these Terms or of applicable law.

12. Termination

Either party may end recurring Services as described in the Refund Policy. We may suspend or terminate the Services immediately if you materially breach these Terms, fail to pay, or ask us to do something unlawful. Sections that by their nature should survive termination (including payment, intellectual property, confidentiality and limitation of liability) will survive.

13. Governing law

These Terms are governed by the laws of the State of Wyoming, United States, without regard to its conflict-of-law rules. Any dispute will be resolved in the state or federal courts located in Wyoming, unless mandatory law where you are based provides otherwise.

14. Changes

We may update these Terms from time to time. The version published on the Website at the time of your purchase applies to that purchase; continued use of the Services after a change means you accept the updated Terms.

15. Contact