Privacy Policy

Last updated: October 6, 2026

Total Strategy LLC ("Total Strategy", "we", "us" or "our") respects your privacy. This Privacy Policy explains what personal information we collect when you visit totalstrategyconsultingmedia.com (the "Website") or use our services, how we use it, and the choices you have.

1. Who we are

The Website and our services are operated by Total Strategy LLC, a limited liability company registered in the State of Wyoming, United States. Total Strategy LLC is the data controller for the personal information described in this policy.

2. Information we collect

Information you give us. When you fill in our contact form, book a call, become a client or write to us, we may collect your name, email address, phone number, business name and type, and any information you choose to include in your message.

Billing information. When you pay for our services, payments are processed by third-party payment processors (such as Stripe). We receive confirmation of the payment, your name, email and billing details, but we do not store your full card number.

Client account data. To deliver our services we may receive access to your business accounts (for example advertising, social media or analytics accounts) and the data they contain. We use that access only to perform the services you have engaged us for.

Information collected automatically. When you visit the Website, our hosting provider and basic analytics tools may automatically record technical information such as your IP address, browser type, device, pages visited and the date and time of your visit.

3. How we use your information

• To respond to your enquiries and schedule calls;
• To provide, manage and improve our services;
• To send invoices, process payments and keep business records;
• To send you service-related communications and, where permitted, information about our services (you can opt out at any time);
• To keep the Website secure and understand how it is used;
• To comply with legal, tax and accounting obligations.

Where the law requires a legal basis (for example under the EU/UK GDPR), we rely on performance of a contract, our legitimate interests in running and growing our business, compliance with legal obligations, and your consent where it is required.

4. How we share information

We do not sell or rent your personal information. We share it only with:

• Service providers who help us run our business, such as website hosting, payment processing, email, scheduling, CRM and analytics providers, under obligations of confidentiality;
• Advertising and social media platforms, only as needed to run campaigns you have asked us to manage;
• Professional advisers (such as accountants and lawyers) and authorities when required by law or to protect our rights.

5. Cookies and analytics

The Website may use cookies or similar technologies that are necessary for it to work and to measure visits. You can block or delete cookies through your browser settings; some parts of the Website may not work properly if you do.

6. International transfers

We are based in the United States and work with providers in other countries. Your information may therefore be processed outside your country of residence. Where required, we use appropriate safeguards such as standard contractual clauses.

7. Data retention

We keep personal information only for as long as needed for the purposes described above: enquiry data for up to 24 months after our last contact, and client and billing records for as long as required by tax and accounting laws.

8. Security

We use reasonable technical and organisational measures to protect your information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

9. Your rights

Depending on where you live, you may have the right to access, correct, delete or receive a copy of your personal information, to object to or restrict certain processing, to withdraw consent, and to lodge a complaint with your local data protection authority. California residents may also request information about the categories of personal information we collect and how it is used; we do not sell or share personal information for cross-context behavioural advertising. To exercise any of these rights, email us at info@totalstrategyconsultingmedia.com. We will not discriminate against you for exercising your rights.

10. Children

Our services are intended for businesses and are not directed to anyone under 18. We do not knowingly collect personal information from children.

11. Changes to this policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top shows when it was last changed. Significant changes will be highlighted on the Website.

12. Contact us

For any question about this Privacy Policy or your personal information, contact us: